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Error Messages

What does “Sock_Handle_Write() failed on wrote (Expected 34, actual: -1, WSAGetLastError: 10054)” mean?

The EVP Office application successfully connected to our servers, but when it tried to write the initial handshake message, it never arrived, and the server hung up. This is usually caused by a firewall on your network preventing out-going data.  Please contact your IT Department and see the Installation Tutorial section on firewalls.

Posted on August 13, 2020 •

What does “Log-on failed: Log-on failed, waiting for response: No message in Talk_Wait(): Event 3” mean?

This means that the connection between the application and EVP Systems dropped unexpectedly. It’s usually a hiccup with the public Internet between you and our servers, and the easiest solution is often to wait a minute and try again. If the problem continues for more than a day, there might be a more persistent issue […]

Posted on August 13, 2020 •

What does “Log-on failed: Talk_CreateTcpClient() failed: Sock_Handle_OpenClient() failed (-10060)” mean?

The initial connection between the application and EVP Systems servers timed out—the connection wasn’t rejected, but the data never made it to our data center, or the response never made it back. This is likely the result of a firewall on your network, preventing outbound data from being sent.  Please see the section of our […]

Posted on August 13, 2020 •

What does “The connection could not be opened. Does your computer have Internet access?” mean?

It means that the EVP Office application you’re using couldn’t resolve the hostname of the server it’s trying to connect to, which is usually the result of no Internet connectivity, but might also be caused by a firewall. At the start of an evaluation, the application will try to connect to dc1.evpsys.com or dc2.evpsys.com (if […]

Posted on August 13, 2020 •

Why can’t I save my portfolio?

You probably have an old version of the software. You just need to upgrade to the latest version. It’s free!

Posted on July 16, 2020 •

Why can’t I preview my EVP Office reports?

Probably because you don’t have a printer driver installed. Even if you don’t have a printer hooked up to your machine, the EVP Office applications need a print driver in order to produce the preview. You can simply install any driver, and EVP Office will use that, allowing the reports to be displayed.

Posted on July 16, 2020 •

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Things You Should Know

  • A Lockdown Check-In on October 5, 2020
  • Upgrade Your Invoice on September 21, 2020
  • EVP Systems Introduces Modern, Streamlined Website on August 13, 2020
  • EVP Office 8.5.0 Released on June 17, 2020
  • EVP Systems Continues to Support Retired Versions of Windows on December 4, 2019
  • EstateVal 8.4.0 Prices Foreign Currencies, Precious Metals on October 25, 2019
  • GEMS Adds EVP Everywhere for Faster, Easier Pricing on April 15, 2019
  • EVP Office 8.3.1 Now Available; Features Easy Pricing of Puts and Calls on March 15, 2019
  • Reminder: Fee Changes Coming in 2019 on December 28, 2018
  • TEdec Adds Built-In Evaluations, with EVP Everywhere on December 3, 2018
  • Primary and Composite Exchange Pricing in EstateVal
  • A Brief Introduction to EstateVal

EVP Systems: Trusted for over 35 years!

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About EVP Systems

Trusted by thousands of banks, brokerages, and law firms, Estate Valuations & Pricing Systems has been the leading provider of high-quality security evaluations for estate- and gift-tax purposes for over 35 years.

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1531 Chapala St., #1
Santa Barbara, CA 93101
(818) 313-6300 • FAX: (818) 313-6313
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