On May 6, 2021, you ran an evaluation using EstateVal that received bad data. Attempts to reach your firm's primary contact by phone and e-mail haven't been successful, so we're contacting you directly. You may have already gotten an e-mail about this situation.
Briefly, the New York Stock Exchange delivered incorrect high/low pricing to our data supplier for May 5, 2021, and those prices were passed on to you when you ran evaluations for that day on May 6. The data has since been corrected, but we want to make sure any reports you have are also right.
For details about which evaluation was affected and how to correct any errors, please contact our Support Department, at email@example.com or (818) 313-6300.